Birthday
HydrangeasNadin
I ordered a bouquet for my mom's birthday! The bouquet was supposed to include specifically 3 pink carnations, but the florist used 3 pink chrysanthemums instead, which were already present in the bouquet! But what upset me the most was that UFL employees did not inform me about this, probably thinking it would pass. But I received a photo from my mom and was unpleasantly surprised! Last year when I placed an order there were also issues. Most likely I will not use your service next time! Nadin rated the service: Manager's work: Florist's work: Freshness of flowers: Delivery service: Website work:
UFL response
Nadin, thank you for your review! We apologize again for the florist's mistake. We are very sorry that we let you down. We will take all your comments into account when fulfilling your next order.
