Birthday
HydrangeasГабриель
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Flower delivery reviews in Lviv — Page 5
Published reviews: 275
Published delivery reviews for this city, including archived reviews.
Наталія
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Мария
👋👋👋👋👋
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UFL response
Thank you for your order!
Oksana
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Олена
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Ilya M.
The recipient really liked the bouquet and the courier's services. Thank you very much
UFL response
Ilya, thank you for the feedback! We are very glad to cooperate with you.
Александр
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I am willing to recommend your company
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I am willing to recommend your company
Габриел
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I am willing to recommend your company
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I am willing to recommend your company
Ирина
Thank you for your work. Well done
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Thank you, Irina. We appreciate your order!
Константин
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Габриел
EVERYTHING IS GREAT
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I am ready to use your company's services in the future!
Gabriel rated the service:
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UFL response
Thank you! Have a good day!
Вячеслав
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Евгения
Thank you for the quality work and excellent service. The surprise for my daughter's 18th birthday was a success. I am touched and we will contact you again and recommend you to friends!!!
UFL response
Thank you! We are always happy to make the celebration bright and memorable! Have a great day!
Дмитрий
Good afternoon.
I already conveyed my complaint to the operator by phone, but apparently it was not brought to the management. I will repeat it here.
On October 30, I placed an order for a bouquet of roses for my wife's birthday with delivery on October 31 from 10:00 to 11:00.
On the evening of October 30, the courier called my wife (she was working at that time) and tried to find out if she would be home now. The courier did not introduce himself, could not explain which company he was from, and when my wife tried to find out who he was and where he got the address from, the only answer was "I don't know, delivery and that's all." Since I wanted to make a surprise, my wife did not know about the delivery and was very scared, leaving work to check if the apartment was safe, as the conversation with the courier seemed very suspicious to her. In general, the surprise succeeded. Later they called her back and said they mixed up the time. The next day, they delivered at 9:30 (the order was for 10-11) and tried to prove that she was Svetlana (my wife's name is Anzhelika). Naturally, there was no question of any birthday congratulations... (Even the plumber who came a couple of hours later congratulated her). I am very dissatisfied with the service; instead of a pleasant surprise, there was stress and nerves, the money I paid absolutely does not correspond to the service. I hope my complaint finally reaches someone and someone will contact me. Good luck...
Dmitry rated the service:
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I already conveyed my complaint to the operator by phone, but apparently it was not brought to the management. I will repeat it here.
On October 30, I placed an order for a bouquet of roses for my wife's birthday with delivery on October 31 from 10:00 to 11:00.
On the evening of October 30, the courier called my wife (she was working at that time) and tried to find out if she would be home now. The courier did not introduce himself, could not explain which company he was from, and when my wife tried to find out who he was and where he got the address from, the only answer was "I don't know, delivery and that's all." Since I wanted to make a surprise, my wife did not know about the delivery and was very scared, leaving work to check if the apartment was safe, as the conversation with the courier seemed very suspicious to her. In general, the surprise succeeded. Later they called her back and said they mixed up the time. The next day, they delivered at 9:30 (the order was for 10-11) and tried to prove that she was Svetlana (my wife's name is Anzhelika). Naturally, there was no question of any birthday congratulations... (Even the plumber who came a couple of hours later congratulated her). I am very dissatisfied with the service; instead of a pleasant surprise, there was stress and nerves, the money I paid absolutely does not correspond to the service. I hope my complaint finally reaches someone and someone will contact me. Good luck...
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UFL response
We are truly sorry that this incident occurred. Our company is known for its loyalty and readiness to resolve arising issues. A manager has contacted you, and we hope we managed to resolve the unpleasant situation. Once again, we apologize.
Михаил
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ALEXANDR
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Drazen
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Юрій
There was a mistake in the text on the card - instead of "Yura" they wrote "Yulia" in the signature.
Add Ukrainian language to the site.
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I am ready to use your company's services in the future!
Add Ukrainian language to the site.
Yuriy rated the service:
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I am ready to use your company's services in the future!
UFL response
We apologize for the situation that occurred. Such cases are very rare in our practice and in the future you can be sure that this will not happen again!
We will be happy to fulfill your orders and bring good mood to your loved ones!
Анна
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Oksana
Thank you!!!
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UFL response
Always happy to help. Thank you for your order.
📍 Pickup · Lviv
📍 Address:
79005, Львов, ул. Горской 2-а
📞 Telephone:
+38 032 253 3257
✉️ E-mail:
[email protected]
🕘 Mon-Sun:
8:00-21:00
Lviv
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