Birthday
HydrangeasНака
Naka rated the service:
I am ready to recommend your company
I am ready to recommend your company
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Flower delivery reviews in Odessa — Page 4
Published reviews: 488
Published delivery reviews for this city, including archived reviews.
Yurii
Yurii rated the service:
Максим
I liked everything! Of course, there are minor flaws in some places, but everything pleases! Keep it up!)
Maxim appreciated the service:
Maxim appreciated the service:
UFL response
Thank you for your message, Maxim. Could you please specify what the shortcomings were in fulfilling your order? Your opinion is very important to us.
Ольга
They forgot to include a card, and that was important.
The flowers were delivered in a different color
Olga rated the service:
The flowers were delivered in a different color
Olga rated the service:
UFL response
Thank you for your message, Olga! We are very sorry that this situation occurred, our manager tried to resolve this problem as soon as possible, we apologize and hope for your understanding.
Валерий
Start trusting the words of regular customers.
Valery appreciated the service:
Valery appreciated the service:
UFL response
Valery, your order was fulfilled according to your wishes. To clarify the situation, we asked the hotel staff to call you back and inform you of the delivery time. We sincerely hope that after their call you will be able to trust us. We apologize for the inconvenience.
Емельянова Т. Б.
Emelyanova Tatyana Borisovna rated the service:
Alex
They delivered the bouquet after the specified time.
Alex rated the service:
Alex rated the service:
UFL response
Alex, thank you for your review. We apologize for delivering later than scheduled. We hope in the future we can please you with our service and quality of service.
Sergiy
They simply did not deliver flowers on March 8, thereby completely losing trust. Attempts of worthless stories are absolute lies. Moreover, they had the audacity to call the recipient on the 9th trying to deliver what was relevant on the 8th... At the moment they disappeared and went silent, I opened a review dispute, fortunately I have leverage over the review. Actually, I want to sue UFL for moral damages because ordering delivery 2 days before the event, they simply did not lift a finger. They completely ruined the whole holiday, this never happened before.
UFL response
Sergey, thank you for your review. We really could not deliver this order due to objective reasons. The courier called the recipient three times on March 8, but unfortunately, no one answered. The courier was able to reach the recipient only on March 9, but the recipient refused the order. We apologize for not being able to pay more attention to this order due to the large number of orders during these holiday days.
Алексей
You know everything perfectly well yourself.
Alexey rated the service:
Alexey rated the service:
UFL response
Alexey, we apologize for the inconvenience caused. We are very sorry.
Hakan S.
it has delivered after 2 days later....
Hakan Sahin rated the service:
Hakan Sahin rated the service:
UFL response
Hakan Sahin, thank You for Your review. We apologize for this situation. We will do all possible to make our service better
Дмитрий
Return the money for the unfulfilled order
Dmitry rated the service:
Dmitry rated the service:
UFL response
Dmitry, we apologize that we could not fulfill the order at the specified time. During the holidays, there was a high workload and we could not deliver on time.
We will be more attentive to fulfilling future orders.
Игорь
It would be nice to send photos without reminders. Thank you!
Igor rated the service:
Igor rated the service:
UFL response
Igor, thank you for the review! Unfortunately, during the holidays, couriers were unable to send photos on time due to a large number of orders. We apologize for this inconvenience; on regular days, we send photos without reminders.
КонстантинРомановский
Konstantin Romanovsky rated the service:
Сергей
Urgent order from 14:00 to 18:00 was not fulfilled even by 20:40.... Why accept orders if you don't fulfill them?...
UFL response
Yuri, thank you for your review. Unfortunately, we do not guarantee urgent delivery on holidays and inform our customers about this. On holidays, we offered delivery time slots from 6:00-8:00, 9:00-18:00, and 19:00-23:00. We apologize if you were dissatisfied with the fulfillment of this order.
Нака
Naka appreciated the service:
I am ready to use your company's services in the future!
I am ready to use your company's services in the future!
Stella
Stella rated the service:
Леонид
Thank you! I liked the bouquet! Everything is excellent! I hope for further cooperation! Happy upcoming 2018!!!
Leonid rated the service:
Leonid rated the service:
UFL response
Leonid, Leonid, thank you for your order and review. We will be very glad to see you among our regular customers.
Борис
Boris rated the service:
I am willing to use your company's services in the future!
I am willing to use your company's services in the future!
Сергей М.
Thank you very much, you are as always on top, everything is on time and high quality!
UFL response
Sergey, thank you for the kind words! Always happy to receive your orders!
Виктор
Viktor rated the service:
I am ready to use your company's services in the future!
I am ready to use your company's services in the future!
📍 Pickup · Odessa
📍 Address:
65122, Одесса, ул. Академика Королева, 81/1
📞 Telephone:
+38 048 771 8779
✉️ E-mail:
[email protected]
🕘 Mon-Sun:
8:00-21:00
Odessa
— Courier delivery
99 грн
Feedbacks
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