09-03-2015
The courier claimed to have found nobody at the address, while the whole family of the recipient was...
The courier claimed to have found nobody at the address, while the whole family of the recipient was home all day. I had to pay extra for the repeated delivery.
Despite of paying for a VIP type, the actual bouquet had a much poorer quality than what the photo suggested. I wonder what a 'standard' type might look like... I know that women's day is a very busy time, but I am still very much disappointed by the quality and the delivery as well.
The only pleasant experience was the support from the management, with quick helpful and kind answers to my letters. I still feel kind of ripped off though..
Tamas Kovacs inform about service:
Manager work:
Flowers quality:
Site work:
Delivery service:
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UFL
Tamas, thank you for the review.The courier tried to call to the ring on the building for entering and just then called to phone. But had no aswer.
Appearance of flowers may vary from those shown on the site. We are very sorry that you did not like the bouquets. We will work for improving our service. Hope to make the next your order.