Birthday
HydrangeasАндрей
I can't evaluate anything else yet. I can't find the report.
UFL response
Thank you for the order, the photo report has been sent to your email. We look forward to cooperating with you further!
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Flower delivery reviews in Kharkov — Page 20
Published reviews: 412
Published delivery reviews for this city, including archived reviews.
Алла
Thank you.
Alla rated the service:
Manager's work:
Website work:
Delivery service:
Quality of flowers:
Alla rated the service:
Manager's work:
Website work:
Delivery service:
Quality of flowers:
Александр
Alexander rated the service:
Manager's work: 3/3
Website work: 3/3
Delivery service: 3/3
Flower quality: 2/3
Manager's work: 3/3
Website work: 3/3
Delivery service: 3/3
Flower quality: 2/3
Александр
Alexander rated the service:
Manager's work: 3/3
Website work: 3/3
Delivery service: 3/3
Flower quality: 2/3
Manager's work: 3/3
Website work: 3/3
Delivery service: 3/3
Flower quality: 2/3
Ярослав
I liked that the bouquet was delivered on time. However, for some reason, the flowers did not match the order. They were completely different flowers than in the picture. But still beautiful! Thank you!
UFL response
Thank you for your review, Yaroslav.
You chose the bouquet - Moscow Kiss, which includes 13 seasonal mixed flowers. Our florist assembled a beautiful bouquet from fresh flowers, so the bouquet did not match the picture.
If you want to deliver a bouquet of certain flowers, be sure to look at the bouquet composition.
We will be glad to fulfill your next order.
Валентин
The order was delivered on time. BUT! They "forgot" the vase. Funny, because I specifically ordered a promotional bouquet with a vase as a gift! So, I recommend everyone always check the "completeness" of the delivered bouquet...
UFL response
Good day, Valentin! Thank you for your message. Indeed, the courier forgot the vase in the car. Sorry, this is our mistake. The vase will be delivered today as soon as possible! Thank you for your attentiveness! Best regards, ufl.ua team
Саша
Huge thanks! Everything was done at the highest level! Delivered on time; the bouquet is gorgeous; the cherries are tasty :)! Everyone is very happy!
UFL response
Thank you for the review! You have 4 delivered orders! One more order to become a VIP client with a permanent 15% discount!
Дмитрий
"+": 1) very prompt
2) many payment methods
3) delivery to regions
"-": 1) they contacted me on Saturday to inform that I have a one-time 15% discount, which I later had to ask for myself because it was not displayed on the website (although the first time without any fuss)
2) I ordered a promotional bouquet with chocolates - only flowers were handed over; I twice informed the manager that if flowers and chocolates come as a set, we do not change anything, if there is a separate bouquet - then only flowers. As a result, we agreed on the option with chocolates, but there were none;
3) the note/card was written but never delivered. As a result, the bouquet did not immediately reach the recipient and they were kept unaware of who it was from.
A three out of five, for now I have no desire to order again.
2) many payment methods
3) delivery to regions
"-": 1) they contacted me on Saturday to inform that I have a one-time 15% discount, which I later had to ask for myself because it was not displayed on the website (although the first time without any fuss)
2) I ordered a promotional bouquet with chocolates - only flowers were handed over; I twice informed the manager that if flowers and chocolates come as a set, we do not change anything, if there is a separate bouquet - then only flowers. As a result, we agreed on the option with chocolates, but there were none;
3) the note/card was written but never delivered. As a result, the bouquet did not immediately reach the recipient and they were kept unaware of who it was from.
A three out of five, for now I have no desire to order again.
UFL response
Good afternoon, Dmitry! Thank you for the detailed and concerned review. We apologize for this situation. We have sent you a response by email. We hope for your understanding. Sincerely,
ufl.ua team
yevgeniy
thanks
yevgeniy rated the service:
Manager's work: 3/3
Website work: 3/3
Delivery service: 3/3
Quality of flowers: 3/3
yevgeniy rated the service:
Manager's work: 3/3
Website work: 3/3
Delivery service: 3/3
Quality of flowers: 3/3
UFL customer
The order was accepted despite it being one o'clock at night. They responded immediately. I am in Russia, the recipient is in Kharkiv, the order was for the current day, they fulfilled it precisely, took into account the time preferences, delivered in the evening, the recipient was delighted with the flowers, composition "Only You". Wide choice of payment methods, I paid from Russia without problems right at night. Pleasant female operators on the Kharkiv phone, I would send flowers to them too)
UFL response
Thank you for your review! We constantly work on improving service quality. We look forward to your future orders!
UFL customer
Really liked the range of gifts and low prices.
UFL response
Besides all this, we also offer gifts from our company with bouquets. For example, fruits, chocolates, vases. So you will definitely find something lovely for your next order.
Ирина Х.
The order, as always, was delivered two hours later than lunchtime. As they say, you can't count on what is promised. I used this company three times and the last time. It's very sad that there is no order to retain good clients. Irina Christensen, Denmark
UFL response
Irina, thank you for your review. Indeed, sometimes delays occur if these are holidays. The time is taken as a wish and we make every effort to deliver at the desired time. We apologize for the inconvenience.
UFL customer
Everyone at UFL is just GREAT!
UFL response
Thank you! We are glad to hear kind words. We will also be happy to fulfill your next order. On our website, you can find new interesting promotions and special offers for you.
UFL customer
Reliability. Thanks again.
Veronika
My grandmother said: "I have never seen such beautiful flowers!"
UFL customer
Everything was done well)
UFL customer
Everything was done well)
UFL customer
Thank you for the time you devoted to my questions and the photos despite the holiday!) Huge thanks from us!))
UFL customer
You are wonderful as always
UFL customer
Although I was worried about my order, I am convinced for the 3rd time that you solve everything promptly and make me and my acquaintances happy. Thank you very much
📍 Pickup · Kharkov
📍 Address:
61050, Харьков, пр-т Московский, 51
📞 Telephone:
+38 057 781 2839
✉️ E-mail:
[email protected]
🕘 Mon-Sun:
8:00-21:00
Kharkov
— Courier delivery
99 грн
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