Birthday
HydrangeasВиктория
As always - magnificent! I have been using your services for several years. Thank you very much for your work.
UFL response
Thank you, Victoria, for being with us all this time!
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Flower delivery reviews in Nikolaev — Page 3
Published reviews: 322
Published delivery reviews for this city, including archived reviews.
Диана
I asked for a note with the bouquet, but for some reason it did not arrive, otherwise everything is super! Thank you very much!
Diana rated the service:
I am ready to use your company's services in the future!
Diana rated the service:
I am ready to use your company's services in the future!
UFL response
Thank you, Diana, for the review! Unfortunately, you did not provide the text for the desired card, so it was not delivered.
Thank you for the order, we hope you and the recipient were satisfied!
Евнений
Evgeniy rated the service:
I am ready to use your company's services in the future!
I am ready to use your company's services in the future!
Алиса
Alisa rated the service:
I am ready to use your company's services in the future!
I am ready to use your company's services in the future!
Наргиза
I would like to have the option to schedule delivery at a specific (exact) time. And we asked if it was possible to photograph the recipient (not everyone likes to be photographed). I couldn't pay by card through the website... Otherwise, everything is good. Thank you.
Nargiza rated the service:
Nargiza rated the service:
UFL response
Nargiza, on our website there is an option to choose an exact time - this is a paid service.
Thank you for your feedback. We will definitely take this into account in our work and improve our service!
Have a good day
Alksandr
Alksandr rated the service:
Олег
The flowers wilted on the second day
Oleg rated the service:
Oleg rated the service:
UFL response
Thank you for your feedback! We will definitely investigate the situation and improve our service!
Marina
The flowers arrived not the right color and not very fresh. It's a pity that such an approach is even applied to people who order not for the first time. The same order was charged twice. They promised to make a refund. But the money has not yet arrived. Of course, I hope the company will return my money. Very dissatisfied, of course. After all, orders are not cheap, they could have taken it more seriously.
UFL response
Marina, we are puzzled by your review, as the order was delivered exactly as in the photo and description on the website. The color and even the rose variety, as well as the packaging, are identical! (photos were sent to your email)
The money was refunded to you on March 9.
We wish you a good day!
Nikita
In one word, DISAPPOINTED.
The delivery was agreed upon for a certain time but actually happened much later. The delivery was on March 8, so considering the abundance of possible orders, I have no special complaints in this regard. BUT!
I was shocked by the "freshness" of the flowers; by the night of the same day, a third of the flowers had already wilted. Considering I ordered the VIP package, I clearly expected more.
The delivery was agreed upon for a certain time but actually happened much later. The delivery was on March 8, so considering the abundance of possible orders, I have no special complaints in this regard. BUT!
I was shocked by the "freshness" of the flowers; by the night of the same day, a third of the flowers had already wilted. Considering I ordered the VIP package, I clearly expected more.
UFL response
Thank you for your review! We will definitely take your opinion into account. A manager will contact you soon to clarify the situation.
Have a good day.
Александр
The order was not fulfilled at all. No return calls, no offers to correct the mistakes made, zero feedback. Silence. Disappeared. They took the money properly...
UFL response
Thank you for your review!
We apologize for the situation with your order. We will definitely fix this and improve our service.
Have a good day!
Valeriy
Delivery was late, the bouquet looks not fresh
Valeriy rated the service:
Valeriy rated the service:
UFL response
Valeriy, sorry for the inconvenience caused! We will definitely investigate the situation.
Юрий Б.
Юрий Балдич rated the service:
Reg R.
Thank-you for the incredible service you all provided under the circumstances you all went above and beyond to get the roses delivered in time for Valentines Day. I will definately use you again for all my future flower deliveries. You are AWESOME!!!
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Reg Rignanesi rated the service:
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UFL response
Reg, thank you for your first order in our company! And your feedback! Have a nice day.
Олег
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Олег
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Метин
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Метин
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I am ready to use your company's services in the future!
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Валентин
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I am ready to use your company's services in the future!
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Dmytro
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I am willing to recommend your company
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Sch
Everything is just wonderful
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Sch rated the service:
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UFL response
We are glad for your feedback and hope for long-term cooperation!
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Nikolaev
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