Birthday
HydrangeasСергей
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- Flower delivery reviews in Odesa
Flower delivery reviews in Odesa — Page 17
Published reviews: 488
Published delivery reviews for this city, including archived reviews.
Ольга
Did not like the florist's work, the bouquet is very ordinary and not bright, expected more!!!
UFL response
Thank you for your feedback. A manager will contact you shortly to clarify the situation.
Богдан
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Игорь И.
Игорь Изотов rated the service:
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Владислав
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Наталия
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Андрей
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I am willing to recommend your company
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I am willing to recommend your company
Елена
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Jelena
Thank you very much for the delivery, everything was super. Only one downside: the delivery was a little later than planned. But still, thank you very much for having such a company that delivers orders even if the person is a thousand kilometers away. Sincerely, Elena.
UFL response
Elena, thank you for the review. The delivery time was changed at the recipient's request. We will be happy to fulfill many more of your orders. Have a good day!
Евгений
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I am ready to use your company's services in the future!
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Olga
Thank you very much, we are very satisfied with the order fulfillment! The surprise was a success, the basket with treats was very much liked and immediately used as intended in a pleasant company. Mom is also very happy. She said she was photographed, can we get a photo of the delivery?
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I am ready to recommend your company
Olga rated the service:
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I am ready to recommend your company
UFL response
Hello, Olga. Thank you for your order. If a photo was taken, we will send it to your email shortly. Glad you liked everything.
Виталий
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Марат
Thank you
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I am ready to use your company's services in the future!
Marat rated the service:
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I am ready to use your company's services in the future!
UFL response
Thank you for the order! Glad to cooperate!
Андрей
Everything was excellent, as always. Only the "Happy Birthday" card, if that was not the intended one - that's somewhat unprofessional)
UFL response
Andrey, thank you very much for your review. We apologize for the misunderstanding, an error occurred. We assure you that such a misunderstanding will not happen again in the future.
Андрей К.
Thank you for your service!
I hope you will improve delivery quality in the future. So, order 200869 was accepted and confirmed on March 7, and was supposed to be delivered on March 8.
However, it was not delivered on March 8.
I canceled the order and made a new order 201527, where I asked to note that it is important for me to receive a photo taken during delivery. First, I was not given the option to choose delivery time, being told that delivery would be made from 8 am to 9 pm. The order was made in advance, on March 8, and March 9 is no longer a holiday, so I would like to have a more precise delivery time than the whole day. Order 201527 was delivered only at 9 pm! Second, I did not receive a photo, even after I received confirmation by email after delivery (March 10) that the photo would be sent to me.
Thank you
I hope you will improve delivery quality in the future. So, order 200869 was accepted and confirmed on March 7, and was supposed to be delivered on March 8.
However, it was not delivered on March 8.
I canceled the order and made a new order 201527, where I asked to note that it is important for me to receive a photo taken during delivery. First, I was not given the option to choose delivery time, being told that delivery would be made from 8 am to 9 pm. The order was made in advance, on March 8, and March 9 is no longer a holiday, so I would like to have a more precise delivery time than the whole day. Order 201527 was delivered only at 9 pm! Second, I did not receive a photo, even after I received confirmation by email after delivery (March 10) that the photo would be sent to me.
Thank you
UFL response
Andrey, thank you for your message. Unfortunately, March 9 was a busy day and deliveries were made all day. There is no photo because the recipient refused to be photographed.
Андрей
This was the fifth bouquet ordered on your website. All previous orders were done wonderfully. This bouquet differed from the photo on your website, was assembled sloppily and looked shabby.
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UFL response
Andrey, thank you for your message. We will investigate the situation with the florist. We will try to find a photo of the bouquet (but since a week has passed since delivery, there may be difficulties). We will inform you by email. Sorry for the inconvenience.
Никита(neket)
5
UFL response
Nikita, thank you for your rating of our work. We will strive to perform your next orders excellently as well.
Александр
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Olga
Thank you very much for your service, we are very grateful to you. Mom said she was photographed, but I did not find the photo in the gallery. Is there any way to get it? Sincerely, Olga
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I am ready to use your company's services in the future!
Olga rated the service:
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UFL response
Olga, thank you for the review. We are glad that you liked our service and support. Stay with us. We will be happy to receive your orders and cooperate. Regarding the photo, we will check. If the florists provide us with the photo, we will definitely send it to you.
Maksym
Ordered on the morning of the 8th, delivered on the evening of the 10th. They promised compensation from the florist - but it ended at the promise stage. Courier delivery in Odessa leaves much to be desired.
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UFL response
Maksym, thank you for the review. Sorry for the inconvenience caused. We hope that you and your loved ones liked the bouquet. Stay with us. We will be happy to receive your orders.
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