Birthday
HydrangeasОлег
Thank you for your work. I can say I am satisfied overall, there are some nuances for which I lowered the ratings. The flowers were beautiful and fresh, but the bouquet arrangement was disappointing. I would like you to use higher quality materials when arranging the bouquet (sometimes the wrapper can spoil the whole impression of the candy). And a small complaint about the delivery: they called and warned about delivery at 2 PM, promised delivery at 4 PM, but in the end delivered at 6:30 PM. There should be a maximum of one hour between the call and delivery, otherwise the whole meaning of the festive surprise is lost, and the wait kills 50% of the positive emotions. And under no circumstances should there be excuses like we heard "Sorry, but we have so much work today." Where is the logistics, where is the planning? If you called, then deliver or don't call in advance when you can't deliver. Otherwise, everything is good. Thank you very much for the joy delivered to my loved one.
Oleg rated the service:
Manager's work:
Florist's work:
Freshness of flowers:
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Website performance:
Oleg rated the service:
Manager's work:
Florist's work:
Freshness of flowers:
Delivery service:
Website performance:
UFL response
Thank you, Oleg, for your feedback, we will take all comments into account. It is very important for us that your loved ones remain satisfied.
