Birthday
HydrangeasГжегож
Grzegorz rated the service:
UFL response
Thank you for your rating of the delivery service in the city of Kyiv. We will continue to delight you and your loved ones.
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Flower delivery reviews in Thekievarea
Published reviews: 39
Published delivery reviews for this city, including archived reviews.
Борис
Thank you very much for everything, including the delivery, everything was wonderful.
Boris appreciated the service:
Boris appreciated the service:
UFL response
Boris, thank you for your review! We are very pleased that you were satisfied with the fulfillment of your order. We will do our best to continue to fulfill your orders with quality in the future.
Елена
Everything is wonderful
Elena rated the service:
Elena rated the service:
UFL response
Elena, thank you for the order. We look forward to further cooperation.
Ольга
Thank you very much!
It is very convenient and pleasant to work with you.
Olga rated the service:
I am ready to recommend your company
It is very convenient and pleasant to work with you.
Olga rated the service:
I am ready to recommend your company
UFL response
Olga, thank you for your review! We will be happy to fulfill many more of your orders.
Dmitry
The mobile version works poorly on iOS. The app does not allow payment.
Dmitry rated the service:
I am ready to recommend your company
Dmitry rated the service:
I am ready to recommend your company
UFL response
Thank you, Dmitry, for the review! We will definitely work on improving the app and fixing the issues.
Have a good day
Loki
Loki rated the service:
Алексей
Алексей rated the service:
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Novyk R. &. V.
Good afternoon,
Thank you very much for the bouquet delivery, everyone is very satisfied. The flowers are fresh.
We tried to order a cake and a bag of candies with the bouquet. Nothing worked out. The manager said that such an order is only fulfilled within Kyiv, and outside Kyiv (s. Ivankovychi, 17 km from the center) delivery is not done. They suggested choosing another cake. We do not quite understand why our order could not be fulfilled. Honestly, we are enchanted.
You placed this product on the website, we selected it, and... could not order it. This is strange and unpleasant.
Thank you in advance for your response.
Valeria
Thank you very much for the bouquet delivery, everyone is very satisfied. The flowers are fresh.
We tried to order a cake and a bag of candies with the bouquet. Nothing worked out. The manager said that such an order is only fulfilled within Kyiv, and outside Kyiv (s. Ivankovychi, 17 km from the center) delivery is not done. They suggested choosing another cake. We do not quite understand why our order could not be fulfilled. Honestly, we are enchanted.
You placed this product on the website, we selected it, and... could not order it. This is strange and unpleasant.
Thank you in advance for your response.
Valeria
UFL response
Hello, Valeria! Unfortunately, couriers delivering within Kyiv city do not make trips to Kyiv region. We apologize for the inconvenience and will be happy to fulfill your orders.
Мария
Thank you very much. You made a holiday for the whole family.
UFL response
Thank you for the review. We will be happy to fulfill many more of your orders.
Vitaliy A.
Are you serious? I ordered cream-colored roses, it was critically important, how did you even think to send bright red ones!!!! Vitaliy Arnaut rated the service: Manager's work: Florist's work: Freshness of flowers: Delivery service: Website work:
UFL response
Vitaliy, thank you for your message. We are sorry that you were dissatisfied. Due to the large time difference, we could not coordinate with you the replacement of the rose shade. Instead of cream, coral roses were delivered. Your manager contacted you to resolve the situation. It is important for us to fix the situation and make sure you are satisfied with our company's services.
Владимир
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Роман
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Ярослав
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Виктория
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Сергей
Dear Sirs!
Yesterday I ordered flower delivery from your company. Order №2765-10316.
According to the information on the website, the height of the flowers should be 50 cm. (See attachment).
In reality, the flowers you delivered were no more than 25 cm tall.
Please inform me how you plan to compensate for the damage I suffered as a result of the delivered bouquet not actually matching what I ordered.
Attached is a photo showing the actual height of the delivered flowers.
Sincerely,
Sergey Kaplun
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Yesterday I ordered flower delivery from your company. Order №2765-10316.
According to the information on the website, the height of the flowers should be 50 cm. (See attachment).
In reality, the flowers you delivered were no more than 25 cm tall.
Please inform me how you plan to compensate for the damage I suffered as a result of the delivered bouquet not actually matching what I ordered.
Attached is a photo showing the actual height of the delivered flowers.
Sincerely,
Sergey Kaplun
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UFL response
Sergey, thank you for your message. I hope the discount we agreed upon resolved the misunderstanding. We hope to rehabilitate ourselves in your eyes with the delivery of future orders.
Andrey
I asked to reschedule the delivery and expected the request to be taken into account. The flowers were handed over to a person they were not intended for.
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Andrey rated the service:
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UFL response
[March 15, 2016, 13:22] Kate:
Thank you for your feedback, Andrey.
Due to a technical error, such a misunderstanding occurred.
We will be glad to see your response to our email.
We apologize for the inconvenience caused.
Evgeny
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Evgeny
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Maksim K.
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Владислав
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📍 Pickup · The Kiev area
📍 Address:
The Kiev area
📞 Telephone:
+380 68 390 9090
✉️ E-mail:
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🕘 Mon-Sun:
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The Kiev area
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