03-08-2018
My wife who I was delivering the flowers to was called at 12:30 to confirm delivery, she said she wa...
My wife who I was delivering the flowers to was called at 12:30 to confirm delivery, she said she was home till 15:00. She was told they could not deliver before 15:00hrs as their driver was not in the city. I called to ask why they were not delivered on time which I requested which was from 10:00 till 13:00. They said my wife said she was not Ava which was untrue and I confirmed this from my wife. It was very unprofessional to not deliver on time then try to cover up and lie about the reason. I have used your company many times and this time I was thoroughly disappointed.
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UFL
Hello, Fraser. We apologize for this situation. We will check it with florist and driver that did delivery to avoid similar situation again.