Birthday
HydrangeasТатьяна Б.
And again you pleased!!! Now for my daughter on the occasion of Angel's Day. Thanks to the whole team!
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Flower delivery reviews in Irpen
Published reviews: 65
Published delivery reviews for this city, including archived reviews.
Olga
I tried to order a gift for my sister's birthday. I spent the evening. Terrible website and just an incredible pricing system. I chose flowers, balloons, specified the delivery city Irpen, and the final amount doubled!!! The consultant said it's because it's a different city! Irpen, which is 15 minutes away, and I pay extra for delivery??? Nonsense!! Despite this, I decided to order just 11 balloons on the Irpen site, price 595 UAH, it rises to 695, then 700, then they give a promo code with a discount and say free delivery, but the total is 900!!! How can this be???? I wouldn't mind paying if it was the original price plus a card, all happy customers. In this case, I'll just order from another company, never again will I waste time and nerves on this site. Recommendation to management to reconsider this policy because by trying to earn an extra 200 UAH by deceiving people, you lose customers and potential earnings!
UFL response
Good afternoon, Olga! We apologize if our site and prices did not suit you. Probably the site was not working correctly if the price changed. Our prices in Kyiv are cheaper than in other cities. Delivery to Irpen is done not from Kyiv but by local florists who inform us of the delivery cost, so it is higher than in Kyiv. Also, according to delivery conditions, if there are no flowers in the order (we primarily deliver flowers), an 80 UAH delivery fee without flowers is added. We will be glad to hear from you!
Карина
Karina rated the service:
I am willing to use your company's services in the future!
I am willing to use your company's services in the future!
Владислав
Thank you, everything is great!
UFL response
Thank you very much for your order of flower delivery in Irpin! We are very glad that you liked everything! We hope for further cooperation!
Наталья
Terrible service!!!! I ordered a bouquet of 19 roses, in craft paper, lots of greenery, and no decorations. They delivered the bouquet in blue paper, without greenery, and with lace and blue ribbons. The flowers were not very fresh. We were in a hurry to get to the event, so we accepted the bouquet. But right before handing over the flowers, we counted the roses and there were 18 stems and one stem without a bud. We had to throw away one rose and the stem without a bud. In the end, we received 17 flowers instead of 19. I wrote a complaint to the manager, he apologized a lot and as compensation offered a box of chocolates and payment for the two missing flowers, but... only on the next purchase. Even with their mistakes, this company tries to profit from customers. I believe you should compensate for your mistakes immediately at the time of the incident. I will not recommend this service to anyone!!!! Ruined mood and impression guaranteed when buying... After writing this review, I was told that I did not specify which color NOT TO USE for the bouquet wrapping. This is idiocy, I cannot know what color the florist will decide to use for the bouquet design, so I clearly specified "craft paper" in the order. Besides, I was told that a manager would contact me to clarify compensation details. A week has passed and the manager still hasn't called. I do not recommend it, I even went to the market specifically to check freshness and prices. For this price, I could have bought peony roses, beautiful and very fresh.
Евгения
You are very cool, one of the best teams, stay at the highest level as you are, bring joy to people))) thank you!
UFL response
Hello, Evgenia. Thank you for continuing to use our flower and gift delivery service in Irpin. We also want to remind you that we deliver houseplants as well.
Олеся Г.
I sent a bouquet to my beloved mother from another country and was pleasantly surprised by such a convenient and good service. Very simple and clear website, convenient ordering system, and the photo of the recipient with your flowers completely won my heart. Everything was on time and the bouquet was amazing!!! Thank you very much, I am very grateful to you!! Wishing you many good clients!!!
UFL response
Thank you very much for using our company's services!
We will be very glad to see you among our regular customers!
Sincerely, Maria
Татьяна Б.
Thank you very much for helping to bring joy on the Birthday to a wonderful and very respected person! As always, EVERYTHING IS WONDERFUL!
UFL response
Thank you very much, Tatyana, for your order and trust! We will be glad to see you among our regular beloved customers!
Юлия
Thank you very much!!! Both I and the recipient are very satisfied! I look forward to cooperating with you further)))
Yulia rated the service:
Yulia rated the service:
UFL response
Yulia, thank you for your feedback! We are very pleased that we pleased you and your recipient. Always happy to fulfill your orders!!!
Юрий
Keep it up!
Thank you!
Yuri rated the service:
Thank you!
Yuri rated the service:
UFL response
Yuri, thank you for your order. We are very glad that you were satisfied with the quality of our services. Always happy to fulfill your orders!
Татьяна
Thank you for the good service. The flowers are fresh, the manager is polite, delivery on time. I recommend to everyone.
Tatiana rated the service:
Tatiana rated the service:
UFL response
Tatiana, thank you very much for your order and review. We are doubly happy when our clients are satisfied after deliveries. Always happy to receive your orders!
Станислав
Stanislav rated the service:
I am ready to recommend your company
I am ready to recommend your company
Александр
No words, just emotions: I sent the payment by mail - it was not checked, and because of this the delivery time that was convenient for me was missed, I agreed on a new time, but they offered me the next day, problems with delivery in Irpin
UFL response
We apologize, Alexander, for the difficulties encountered. Unfortunately, during holidays there is a heavy load on the postal client, we tried our best to fulfill your order on time, and we will work to prevent such situations in the future.
Светлана
Thank you so much for your work! And the beauty you give to your loved ones! Good luck and prosperity!
UFL response
Thank you, Svetlana. We will be happy to assist you with your next order.
Алена П.
Алена Панферова оценила сервис:
Иван
Ivan rated the service:
I am ready to use your company's services in the future!
I am ready to use your company's services in the future!
Дмитрий
As always, everything is at a high level! The main thing is that the flowers are liked by those who receive them, and that is the most important!
Dmitry rated the service:
I am ready to recommend your company
Dmitry rated the service:
I am ready to recommend your company
UFL response
Dmitry, thank you for your order. We are glad that you and the recipient are satisfied! Have a nice day!
Катя
Deliver flowers on the specified date, otherwise you only do harm! Unprofessionalism(
Katya rated the service:
Katya rated the service:
Ramil
Ramil rated the service:
Ярослав
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