Birthday
HydrangeasСергей
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Flower delivery reviews in Zaporozhie — Page 11
Published reviews: 234
Published delivery reviews for this city, including archived reviews.
Дмитрий
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Максим
Even being abroad, you can always bring joy to your family and friends thanks to you. Thank you!
Maxim rated the service:
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UFL response
Maxim, always happy to help you. We are glad we could help bring joy to your loved ones! Thank you for the feedback.
Лилия
Thank you! Delivered a wonderful bouquet and fresh cake!
UFL response
Lilia, thank you very much as well. It was a pleasure to work with you!
Анна
Thank you! Everything went "great!!!" My friend is delighted with the surprise! The flowers are excellent, fresh! The only issue was with the website, the order was saved without the recipient's address and it was not possible to edit it (( It's nice that the manager helped! We will continue to cooperate!!!
Anna rated the service:
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Anna rated the service:
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Anna, thank you! We were pleased to fulfill your first order. We work for you :)
Алесь
Алесь rated the service:
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Марина
Thank you!
Marina rated the service:
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We look forward to your next order!
витаий
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Vitaiy rated the service:
Manager's work: 3/3
Website work: 3/3
Delivery service: 3/3
Quality of flowers: 3/3
Vitaiy rated the service:
Manager's work: 3/3
Website work: 3/3
Delivery service: 3/3
Quality of flowers: 3/3
Ирина
Thank you so much!!!!!! Thanks to you, I was able to bring so much joy and delight to the birthday person that I myself am thrilled with happiness!!!! Thank you for existing!!! I hope to use your services again!!!! Wishing you all the best and prosperity
UFL response
Irina, thank you for your trust!
Ivan P.
YOU ARE JUST FANTASTIC!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
UFL response
Ivan, thank you! Reading your review, we understand that the work of our company really brings joy to people. We wish you a good mood!
Сергей
Thank you very much for the excellently done work, it's a pity there is no photo report. But still, you are great!
UFL response
Thank you, Sergey. Next time we promise to make a photo report! Your discount within a month is 15%.
Vika k.
Thank you for your services. Very professional and responsive staff! Well done. Thanks for the celebration
Vika k.
Thank you for your services. Very professional and responsive staff! Well done. Thanks for the celebration
Татьяна
It started with me accidentally discovering in my personal account "order paid, canceled" - I was outraged, the manager also could not explain the reason clearly but corrected this nonsense. The bouquet again does not match the description. The roses delivered were yellow and... pink!!! Not orange!!! What kind of "Sunshine" is this?! When I ordered the bouquet, it was called exactly that. And this is not the first time for me that the bouquet does not match the description or picture. The courier arrived on time, but the beautiful ribbon was wet, i.e. wrapped together with the cut stems. And it's good that today I didn't have to tear off the courier's business card. And this is mockery - a letter offering a discount for the 12th on the 8th?! Does anyone order flowers for holidays so late?! Personally, I prefer to plan everything in advance - 3-6 months ahead. To me, this is a scam. That is, discounts are given only after the person has placed and paid for the order. And the bonus system is something incomprehensible: 40 days have passed since the link was published on my VKontakte page, and I was told "a month has not passed yet." The manager advised to try again instead of comparing the publication dates and crediting the bonus manually. And your representation in Moscow?! They deliver stale flowers, and with a 5-hour delay... I'm tired of all this. My husband has already refused your services, today's bouquet was the last straw for me. I wish your corporation further creative success and conscientious partners. I would like to add "it was nice doing business with you," but alas, there was enough stress. All the best.
UFL response
Tatiana,
We are completely surprised by your message,
and the information that we have let you down all the time. We apologize.
As far as I remember our communication with you, you and your husband were satisfied with deliveries in Zaporizhzhia, leaving positive reviews.
Knowing that you are our regular customer, we specially made the bouquet using premium category orange roses. The rose variety "iguana" has always been considered orange. Perhaps this is only our point of view. You know that the bouquet corresponds to the composition, but the arrangement may differ as they are made by different florists in different cities. Indeed, flowers are delivered in water so that the roses do not lose their quality during transportation. Perhaps that is why the ribbon was wet.
Discount mailings are sent automatically on certain days when the company offers promotions.
This does not depend on whether you have placed an order or not.
Everyone chooses a convenient time for ordering independently; orders can be made both in advance and on the day of delivery.
Tatiana, we are very sorry that you are dissatisfied and that our company has disappointed you so much.
It's a pity that after 8 orders you believe our company deceives its customers.
We hope that Andrey is still happy with the gift and you pleasantly surprised him.
We will definitely take your comments into account, work on ourselves and become better.
Thank you for your review and understanding.
Sincerely,
Katerina
Инна
Great surprise with the photo from you :)) and everyone is happy, everything on time, the bouquet is beautiful)) thanks for the coordinated work))
UFL response
Inna, we will gladly send you photos after each of your orders)
UFL customer
One nuance, if I ask not to call before the order, then do not call before the order :) I am aware of the consequences in case of delivery problems and take responsibility.
If you need to be sure, you have my phone number.
In all other respects - very satisfied and will continue to use the service, thank you!
If you need to be sure, you have my phone number.
In all other respects - very satisfied and will continue to use the service, thank you!
UFL response
Thank you very much for your time and feedback! We will try to take your wishes into account to perform the service perfectly next time exactly according to your requirement!
UFL customer
Thank you! Everything is fast, high-quality, and heartfelt.
UFL response
Oleg, thank you! We are pleased to bring joy to you and your loved ones.
UFL customer
Hello, ladies and gentlemen!
Sorry for not replying immediately.
Thank you for the service. Everything is of the highest quality, as is customary among decent people.
Namely: the flowers are excellent, delivered on time, the courier is impressive (unfortunately I was not present), and in addition, everyone was amazed upon receiving! The effect was achieved! Thank you!
But I especially want to thank the operator Alina. This lady demonstrated to me the high level of your service. In the person of the lovely Alina, your company meets all the most intricate whims of customers.
I mixed up the delivery date, could not find anyone on Saturday and was already starting to panic. Phones were silent, operators appeared but immediately wrote: "So-and-so has left the workplace." And then Alina was in touch and corrected my mistake. She said "No thanks needed." I disagree.
Still, this should not be an exception. It is desirable to have daily communication.
With best wishes
Vera
Würzburg
Pasternak
Germany
Sorry for not replying immediately.
Thank you for the service. Everything is of the highest quality, as is customary among decent people.
Namely: the flowers are excellent, delivered on time, the courier is impressive (unfortunately I was not present), and in addition, everyone was amazed upon receiving! The effect was achieved! Thank you!
But I especially want to thank the operator Alina. This lady demonstrated to me the high level of your service. In the person of the lovely Alina, your company meets all the most intricate whims of customers.
I mixed up the delivery date, could not find anyone on Saturday and was already starting to panic. Phones were silent, operators appeared but immediately wrote: "So-and-so has left the workplace." And then Alina was in touch and corrected my mistake. She said "No thanks needed." I disagree.
Still, this should not be an exception. It is desirable to have daily communication.
With best wishes
Vera
Würzburg
Pasternak
Germany
UFL response
Thank you, Vera! Indeed, we had two days of communication interruptions. But now our work is running excellently! Especially for you, there are new promotions and special offers on our website.
UFL customer
Spasibo
UFL response
We are glad to fulfill your first order. And we will gladly bring good mood to you and your loved ones again.
Андрей
Quality work! Thank you! :)
UFL response
Thank you, Andrey! We value the quality of our services. We will be glad to fulfill your next order.
📍 Pickup · Zaporozhie
📍 Address:
69037, Запорожье, б-р Шевченка, 8
📞 Telephone:
+38 061 707 0608
✉️ E-mail:
[email protected]
🕘 Mon-Sun:
8:00-21:00
Zaporozhie
— Courier delivery
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